Q1: What is the warranty period for your products?                                                                                                                                                              
A: The warranty period for our equipment is five years, for refractory accessories it is three years, and for ceramic filter plates, it is long-term.             

Q2: What is the production lead time for your products?                                                                                                                                                      

A: The production lead time for equipment is three months, for refractory accessories it is 25 days, and for ceramic filter plates, it is one week.            

 

Q3: What is the minimum order quantity?                                                                                                                                                                              

A: The minimum order quantity for equipment is 1 set. For refractory accessories and ceramic filter plates, it is based on customer needs.                    

 

 Q4: What payment terms do you accept?                                                                                                                                                                                

A: We require 50% T/T prepaid for equipment, while we accept payment in full upon delivery for both refractory accessories and ceramic filter plates.

 

Q5: Can your products be customized?                                                                                                                                                                                   

A: Yes, all of our products can be customized to meet your specific requirements.